Account Locked
You exceeded the allowed number of attempts.
If you forgot your password, you must wait 30 minutes before you try again. If you try again within the 30 minutes, the 30-minutes lockout period starts over.
To retrieve your user name or reset your password, select the “Forgot user name” or “Forgot password” links on the login page and follow the prompts.
FTB customer service representatives cannot unlock your account.
Internet and Telephone Assistance
Phone:
800-353-9032 from within the United States
916-845-2829 from outside the United States
916-845-2829 from outside the United States
California Relay Service:
711 or 800-735-2929 for persons with hearing or speaking limitations